Shipping and Returns
FREE TRACKED UK & INTERNATIONAL SHIPPING ON ORDERS £50 AND OVER.
Colloidal Earth offers customers with FREE Tracked Shipping for UK and International orders for any purchase £50 and over.
In-stock items are normally shipped within 1-2 business days. We do not ship on public holidays including bank holidays.
If you have any questions regarding shipping or the status of your order, contact us anytime at firstname.lastname@example.org, or give us a call at 0800 011 4133
60 DAY MONEY BACK GUARANTEE | 100% SATISFACTION GUARANTEE
We at Colloidal Earth pair our range of colloidal mineral products with quality customer service. We are incredibly confident that colloidal silver and colloidal mineral users that choose our products will be more than satisfied! With that being said, we proudly offer a no-hassle 60 Day Money Back Guarantee for all of our products. If, for any reason, you are not completely satisfied with Colloidal Earth, let us know within 60 days and we will do everything we can to make things right. No questions asked!
You may return items within 60 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 10 Days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
If you need to return an item, please contact us within 60 days of your purchase to guide you through the return process.
Once your return is received, a full refund will be processed and the credit will automatically be applied to your credit card or to the original method of payment within 5 business days.